Shipping Policy

What are the delivery charges?

Delivery charge varies with the product.

Usually, there are no delivery charges on mobile phones, we incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps us to offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

This Policy applies to our retail stores located in India, our Web Sites, mobile apps, call centres and all other channels in which Fairpick collects and uses your personal information. All references to "Web Sites" in this Privacy Policy mean www. Fairpick.com, or other Fairpick provided Web sites or mobile apps where this Privacy Policy is posted. Fairpick, a subsidiary of Ignis Infra-tech solutions Pvt ltd.

Why does the delivery date not in correspondence with the delivery timeline provided on the product page?

It is possible that our delivery partners have a holiday on the day you place your order and the time of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays, and this is factored into the delivery dates.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

Product's availability with the store

The destination to which you want the order to be delivered and location of the store.

Are there any hidden costs (sales tax, octroi etc) on items sold by Fairpick?

There are NO hidden charges when you make a purchase on Fairpick. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Why does the estimated delivery time vary for each product ?

You have probably noticed varying estimated delivery times for stores of the product you are interested in. Delivery times are influenced by product availability, the geographic location of the Store, your shipping destination and the courier partner's time to deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Store does not/cannot ship to my area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on, Whether the store ships to your location, Legal restrictions, availability of delivery partners in your location, At times Store may prefer not to ship to certain locations. This is entirely at their discretion.

Why is the Payment on delivery option not offered in my location?

Availability of Payment on delivery depends on the ability of our delivery partner servicing your location to accept payment at the time of delivery.

Our Delivery partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if payment on delivery is available in your location.

I need to return an item; how do I arrange for a pick-up?

Returns are easy. You can initiate a return as per the process specified in the return policy.

What do the different tags like "In Stock", and "Available" mean?

For items listed as "In Stock", we will mention the delivery time based on your location pincode (Maximum within 1 business day).

For items listed as "Out of Stock", Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.